Terms of Service

1. What Leakly provides

Leakly audits a website you submit, optionally combines it with analytics sources you connect, and returns a ranked list of conversion findings with evidence and recommendations. The service is delivered as software, not as consulting: findings are analytical opinions, not guarantees of revenue, ranking or traffic outcomes.

2. Your account

• You must provide accurate information and keep any credentials confidential.
• You are responsible for everything done under your account, including by teammates you invite.
• Tell us promptly at hello@leakly.ai if you suspect unauthorised access.

3. Acceptable use

You agree not to:

• submit a URL you neither own nor are authorised to audit, where the audit would breach that site's terms or applicable law;
• use Leakly to scrape personal data, bypass access controls, or stress-test infrastructure you do not control;
• resell, white-label or systematically export the service without a written agreement;
• reverse-engineer the service, or use it to build a competing product;
• upload unlawful, infringing or malicious content.

We may rate-limit, suspend or terminate accounts that breach this section.

4. Third-party connections

When you connect an analytics, advertising or CRM account you grant us permission to read the data needed to run your audits. Those third-party services remain governed by their own terms, and we are not responsible for their availability or accuracy. You can revoke any connection at any time from your workspace settings.

5. Plans, billing and trials

• Paid plans renew automatically for the period selected until cancelled.
• Fees are stated excluding taxes; applicable taxes are added at invoicing.
• Cancellation takes effect at the end of the current period. We do not pro-rate partial periods except where the law requires it.
• We may change pricing with 30 days' notice, effective at your next renewal.
• Consumers in the EU keep their statutory 14-day withdrawal right, which lapses once a digital service is fully performed at your request.

6. Intellectual property

Sky Labs LLC owns the service, its interface, models and methodology. You own your content — the URLs, data and materials you submit — and you own the reports we generate for you, which you may use freely inside your organisation and with your clients. You grant us a limited licence to process your content to operate the service and, in aggregated and de-identified form, to improve it.

7. Availability and support

We aim to keep Leakly available outside announced maintenance, but we do not commit to a service level unless a separate enterprise agreement says otherwise. Support is provided by email at hello@leakly.ai during business hours.

8. Warranties and liability

The service is provided "as is" to the fullest extent permitted by law. We do not warrant that findings are exhaustive, that implementing them will increase conversion, or that the service will be uninterrupted or error-free. Our aggregate liability is limited to the greater of the fees you paid in the 12 months preceding the claim or US$50. Neither party is liable for indirect or consequential loss, including lost profit or data. Nothing here excludes liability that cannot lawfully be excluded, including for fraud or gross negligence. Some jurisdictions do not allow these exclusions, so they may not apply to you in full.

9. Suspension and termination

You may close your account at any time. We may suspend or terminate for material breach, non-payment after notice, or unlawful use. On termination we stop processing and delete or return your data as described in the Privacy Policy. Sections that by their nature should survive termination — intellectual property, disclaimers, limitation of liability and governing law — survive.

10. Changes to the service and terms

We improve Leakly continuously and may change features. We give 30 days' notice of materially adverse changes to these terms; continuing to use the service afterwards constitutes acceptance.

11. Governing law and disputes

These terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles. Any dispute arising under these terms shall be resolved by binding arbitration under the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction.

If you are an EU/EEA consumer, you keep the mandatory protections of your country of residence, may bring proceedings in its courts, and may use the European Commission's online dispute resolution platform at ec.europa.eu/consumers/odr.