UX_OBSTRUCT_001● CriticalUX
Something is covering the conversion action
By Leakly · Published · Updated
01The problem
An overlay, banner or sticky element sits on top of the primary conversion control.
A button that cannot be clicked converts at zero regardless of how good the rest of the page is. Consent banners and chat widgets are the usual cause.
02How Leakly detects it
A structural fact counted in the rendered page, or a measurement against a threshold. Confidence ceiling for this detector family: 96%.
03Proof required
- Elements located in the rendered page, with their position and size.
Without it, the finding is not reported.
04How to fix it
Stop the overlay from covering the conversion action.
- Reposition the banner, chat widget or sticky bar so it clears the action.
- Verify on both desktop and mobile — the collision usually differs between them.
Each audit that finds this leak includes the exact element, a suggested change and, for copy, a rewrite you can paste.